Our Approach

Find out why we should be your Friendly Insurance Experts -

Quality, Professionalism, Excellent service – Everyone expects this, but what else do we offer?



What do we do that's so different?

It's not rocket science. We answer our phones promptly and give you immediate access to an insurance expert - no waiting or pressing buttons.

When we promise to call you back, we do.

We give you sensible, jargon free advice and we are always there when you need us most.

We are prepared to go that 'extra mile' whether arranging your cover or sorting out your claim.

We treat our customers like old friends, because many of them become friends through dealing with us.

Why choose ABR?

You are looking for expert advice and you want to talk to someone who will take the time to understand your needs and get to know you and your business.

You want to deal with someone who can get you a good deal from a selection of UK insurers including Lloyds of London.

You want access to that same person throughout the year to discuss changes to your policy or potential claims.

You want to be treated as an individual and know you are important to us.

See how our expertise can benefit you

Do you really understand insurance? We do! It’s not just  about cutting price and it’s definitely not about cutting corners! It’s all about giving you the right advice for you.

We truly believe in customer service. It is our mantra. So we back this up by employing experts.

Every one of our team is an insurance expert with an average of 25 years experience.

Our clients become our friends and we care about looking after them. That’s why they renew with us year after year.

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You want a truly personal service - Peace of mind with the personal touch!